Sunday, October 6, 2013

TECHNOLOGICAL CAPABILITIES AND SAMSUNG ELECTRONICS (2)



Samsung’s vertical integration strategy was extended quite early to embrace semiconductor technology, which was to be SEC’s key focus in the 1980s. In 1974, Samsung acquired Korea Semiconductor Company  a joint venture between Korea Engineering & Manufacturing Co. and Integrated Circuit International, a US firm that manufactured simple ICs for electronic watches. This time, Samsung acted well ahead of its rival Goldstar, which entered the market by acquiring Daehan Semiconductors in 1979. The firm hoped that internalization of core components technology would reduce its heavy dependence on Japanese suppliers SEC suffered from the outside purchase of core components because its production quantity of CTVs and VCRs was limited by component availability. In the late 1970s, Kim Kwang-Ho [chief executive officer of the electronics division], who had

The OEM trap
Because of the drain on resources inflicted by the IC operation during much of the 1980s, other divisions and affiliates had few strategic options except that of exploiting the company’s previously developed strength in production. Except for a short-term investments generating immediate cash, other investments were strictly controlled by the chairman’s secretariat. Relatively little effort was spent on product development or strategic marketing, and Samsung’s emphasis remained on the mass production of relatively low-end products. Another important characteristic of the group’s operation in the 1980s was the internal production of core components. SED became one of the world’s largest producers of CRTs. The strategy was extended to newer products such as VCRs and microwave ovens, for which Samsung produced most of its own magnetrons. The development of product design capabilities was undermined by the company’s major commitment to ICs. Of course, SEC had a minor change

Nevertheless, Samsung slowly built an institutional infrastructure to increase its internal technological capability. Three directions were pursued. First, it acknowledged that the objective was to set up an integrated R&D organization, and then the company expanded Korea-based R&D centers involved in the assimilation and adaptation of acquired foreign technology. The Samsung Advanced Institute of Technology  was created to interlink several affiliates, but, at least initially, it was unable to transcend the demand for projects which were commercially exploitable in the short-term  Second, Samsung established foreign-based R&D centers that could provide it with new technologies, up-to-date information, and training for Korean R&D personnel. These were used mainly for ICs and, starting in the late 1980s, for computer-related technologies.19 The third form of effort was continued collaboration between SEC and its affiliated components suppliers.

The ability to use R&D to build new capabilities was constrained by accounting perspectives. Research projects were held to extremely short-term objectives, preventing the development of know-how beyond what was needed for simple adaptation to mass production requirements.

Another victim of Samsung’s concentration on ICs may have been its international marketing capabilities, which remained weak. Samsung started distribution of its own brand products making minor changes from models it had built from designs provided by Japanese customers, but success was limited. SEC gradually established a network of foreign sales affiliates. It would typically set up a foreign branch office, and then the office turned into a sales subsidiary when it had accumulated a certain degree of foreign market knowledge. However, the hierarchically integrated organization structure restricted the interaction of its own foreign sales channels with Korea-based production sites, limiting feedback from customers to factories. Accordingly, OEM channels remained dominant in the company’s sales.

Samsung maintained close relationships with OEM buyers such as JC Penney, Sears Roebuck, GTE, Toshiba, IBM, Hewlett-Packard, RCA, and Crown Corporation. However, its clients were generally not providing Samsung with leading-edge product design, and Samsung did little to upgrade its internal capabilities in this area, confining itself to low-end market segments.

In the early 1980s, the US market was by far the most important for Samsung, but by the end of the decade it had greatly increased the geographic diversity of its distribution channels, particularly in Europe and Southeast Asia


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